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Domestic Shipping Policy

Shipment processing time

All orders are processed within 2 business days. We will not be shipping on weekends. If we are experiencing a high volume of orders or if you should expect any delays, we will let you know via email.  

Shipping rates and delivery estimates

Customize the following: Shipping charges for your order will be calculated and displayed at checkout.

Shipment method

Estimated delivery time

Shipment cost

USPS Standard

3-5 business days

Free

FedEx or USPS Two Days

2 business days

$12.95

FedEx or USPS Overnight *

1-2 business days

$19.95

Shipment confirmation and order tracking

You will receive a shipment confirmation and tracking number via email as soon as your order ships.

Customs, duties, and taxes

Customize the following: Sip Herbals is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Sip Herbals is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods and take pictures of them before filing a claim.

International Shipping Policy

We only ship in the United States and Canada at this time 

Returns Policy

All sales are final. We accept returns or exchanges for products damaged in transit or if the incorrect item was shipped to.

Refunds and Exchanges: To be eligible for a refund or exchange, you must first email within 30 days of the order date. Upon receipt of your email, we will respond promptly and accordingly and make sure your replacement is sent out. If a replacement item is not available, we will refund the full purchase price.

Our satisfaction is our number one priority. Please let us know how we are doing and how we can improve.